Gartner Research

Gain Business Buy-In for BPM or Consign Your BPM Program to Oblivion

Published: 04 November 2015

ID: G00290976

Analyst(s): Bruce Robertson, Samantha Searle

Summary

An inability to define the business value of a BPM program will lead to the program being cut. BP directors should secure executive business support to ensure BPM aligns with business strategy, and they should appoint a BPM champion who can explain how the organization will benefit from BPM.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Engage Senior Business Executives to Avoid BPM Oblivion
  • Don't Talk Process; Do Talk Business to Generate Business Interest
  • Use Executive Sponsors to Blast Political Roadblocks That Undermine BPM Projects
  • Leverage the BPM Champion to Bring BPM Into the Organization's Spotlight

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