Gartner Research

Best Practices in Running a Telematics-Based Auto Insurance Program

Published: 09 November 2015

ID: G00293360

Analyst(s): Kimberly Harris-Ferrante


The use of telematics for personal and commercial P&C continues to rise globally; however, many insurance business and IT leaders underestimate the requirements and costs associated with program success. We highlight key considerations and best practices for implementing a telematics program.

Table Of Contents
  • Key Challenges



  • Leverage Telematics for Safety, Rewards Programs and Risk Prevention, Not Just Discount Pricing
  • Consider Mobile Telematics as a Less-Intrusive and Less-Expensive Way to Offer Telematics-Based Auto Insurance
  • Deploy Telematics Platform-as-a-Service Over Internal Development
  • Apply Telematics Data to Nontelematics Customers for Improved Risk Management and Underwriting
  • Carefully Monitor Continued Advances in the Auto Manufacturing Industry and Consumer Market to Determine the Impact on the Longevity of the Telematics Programs

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