Gartner Research

Report Highlight for Market Trends: Five Key Trends in the Shifting UCaaS Delivery Landscape

Published: 11 November 2015

ID: G00294482

Analyst(s): Daniel O'Connell


Five key trends are shaping the 2015 global UCaaS market, including Microsoft's launch of telephony services, more agile and low-cost UCaaS delivery, consolidation of BroadSoft partners and bundling of cloud office solutions. These forces will shape buyer and competitor behavior in 2016 and beyond.

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Report Highlight

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