Gartner Research

Invest Implications: 'Market Trends: Five Key Trends in the Shifting UCaaS Delivery Landscape'

Published: 12 November 2015

ID: G00294990

Analyst(s): Frank Marsala


Microsoft announced it will become a provider of wireline business telephony services for the U.S. market, launching in 4Q15. Also, UCaaS via IaaS is starting to emerge. These emerging threats make it critical for current UCaaS vendors to gain scale and add services to promote stickiness.

Table Of Contents

Company Impact

Investment Implications

What to Watch

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