Gartner Research

Market Definitions and Methodology Guide: Enterprise Communications Services

Published: 16 November 2015

ID: G00291745

Analyst(s): Lisa Unden-Farboud


This document captures the definitions and terminology for enterprise communications services to include the new demand-side methodology and extended scope to cover both enterprise fixed and mobile communications services.

Table Of Contents

What You Need to Know



  • Forecast Components
    • Enterprise Fixed Data Forecast
    • Enterprise Fixed Voice Forecast
    • Enterprise Mobile Phone
    • Enterprise Mobile Data-Only Forecast
  • Influencing Factors
    • Demand
    • Supply
  • Summary of Key Connections
    • Demand
    • Supply


  • Key Forecast Metrics
  • Compound Annual Growth Rate
  • Currency Exchange Rates

High-Level Definitions and Segmentation

  • Market Definitions
    • Enterprise Fixed Voice Services
    • Enterprise Fixed Data Services
    • Enterprise Mobile Services
  • Geographic Coverage and Segmentation

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