Gartner Research

'Online Services Only' Enterprise Enrollment Avoids Enterprise Commitment and Allows User Reductions

Published: 16 November 2015

ID: G00290104

Analyst(s): Marie Sienkowski


The Online Services Only Enterprise Enrollment is little known, despite its 250-subscription minimum, and no Enterprise Commitment. To reduce financial obligations, technology procurement leaders should investigate this option for Office 365 Enterprise Plans and certain other online services.

Table Of Contents
  • Key Challenges



  • Choose an Online Services Only EA to Avoid an Enterprise Commitment
    • Use the OSO to Avoid Paying for Shelfware
    • Confirm That Avoiding Shelfware Offsets Starting at a Lesser Volume Discount Band
    • Anticipate Reduced Leverage for Negotiated Discounts and Contract Concessions
  • Leverage the More Expansive Subscription License Reduction Provisions ("True-Downs") in an Online Services Only EA to Avoid Paying for Excess Subscriptions
    • Plan the Start of an EA to Coincide With the Lowest Count of Seasonal Employees
  • Compare the Costs to License Any Necessary Enterprise Products Outside of the Online Services Only EA
    • For OS Licenses, Use a Separate EA Enrollment or a Different Volume Licensing Agreement
    • Build Financial Models to Assess the Options for CALs and CAL Equivalents
    • Comparing Bridge CALs to Component CALs Is Not an Apples-to-Apples Comparison
    • Perpetual Enterprise Desktop Software Can Be Fully Replaced With USLs for Enterprise Online Services

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