Gartner Research

Effortless Visibility Is Key to Managing Empowered Workers Without Losing Control

Published: 16 November 2015

ID: G00272834

Analyst(s): Nikos Drakos

Summary

Employee empowerment and autonomy are essential for high performance and agility. IT leaders can help their business colleagues overcome difficult choices between empowerment and loss of control with a collaborative approach that blends work execution and work management.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Reduce the Distance Between Work Execution and Work Management in Order to Manage Nonroutine Work
    • So What Can Be Done About It?
  • Leverage the Applications You Have, Integrate Where You Can, and Invest Based on Needs to Support Collaborative Work Management

Case Study

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