Gartner Research

The Lean PMO at Level 3 Focuses on Efficient IT Quality

Published: 23 November 2015

ID: G00293262

Analyst(s): Matt Light


Level 3 PMOs generally employ lean principles to support both Mode 1 and Mode 2 IT work, and provide an integrated view of the IT portfolio. We offer PMO leaders steps that can help their organizations reach higher levels of capability and maturity.

Table Of Contents
  • Key Challenges


  • Eye in the Sky


  • The PMO Should Prepare Regular Decision-Making Meetings of Senior Managers Who: Assess Potential Program and Project Value; Review Actual Benefits; and Terminate Efforts When Necessary
  • Assess Project Value and Benefits — Not Just Schedule and Budget — During Postproject Reviews in Mode 1, but Continuously in Mode 2
    • Fit PPM Practices and Processes to Projects in Different Modes
    • Push Accountability for Value and Financial Management
  • Target Waste in Project and Program Deliverables, in PMO-Required Artifacts and in PPM Process Overhead
    • Remain Alert to Trends in Process Efficiency

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