Published: 24 November 2015
ID: G00289427
Analyst(s): Constance Sjoquist, Robert H. Booz, Jeff Cribbs
Healthcare payers are faced with unprecedented regulatory mandates, cost constraints and customer engagement challenges. As the digital wave crashes over the payers, Gartner predicts they will face greater challenges around how to support new ways for consumers to seek, manage and pay for care.
Analysis
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