Gartner Research

Predicts 2016: U.S. Healthcare Payers Are Challenged to Become Digital Health Payers

Published: 24 November 2015

ID: G00289427

Analyst(s): Constance Sjoquist, Robert H. Booz, Jeff Cribbs


Healthcare payers are faced with unprecedented regulatory mandates, cost constraints and customer engagement challenges. As the digital wave crashes over the payers, Gartner predicts they will face greater challenges around how to support new ways for consumers to seek, manage and pay for care.

Table Of Contents


  • What You Need to Know
  • Strategic Planning Assumptions
  • A Look Back

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