Published: 04 December 2000
Analyst(s): Margaret Schoener, Amanda Sabia
Recent announcements by AT&T and WorldCom, in which they restructured or realigned their consumer long-distance business into discrete business segments, raises a number of interesting issues related to the future of long-distance as a viable or separate product for the consumer segment. This Perspective profiles the consumer long-distance business and focuses on future service providers' positions in this market. Should services providers divest or invest in consumer long-distance?
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