Gartner Research

IT Key Metrics Data 2016: Key Applications Measures: Cost and Staff Profile: Current Year

Published: 14 December 2015

ID: G00291408

Analyst(s): Linda Hall , Eric Stegman , Disha Badlani , Shreya Futela


This research contains current year applications metrics. These key metrics provide a high-level view of applications spending and staffing measures. Information was collected throughout 2015 from a global audience. This research also includes key spending and support distributions.

Table Of Contents


  • Overview
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Applications Measures Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
  • Applications Analysis Framework
    • Non-personnel Costs
    • Personnel Costs/FTEs
  • Applications Analysis Demographics
  • Applications Spending as a Percent of Total IT Spending
  • Applications Spending Distribution: Development versus Support
  • Applications Staffing as Percent of Total IT Staff
  • Personnel Costs per Applications FTE
  • Contractors versus In-House Applications Staff
  • Distribution of Applications Activity (Work Profile)
  • Conclusions
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics Select Case Studies

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