This research contains enterprise-level IT spending, staffing and cost metrics, as well as business productivity ratios for the Professional Services vertical industry. Information provided was collected throughout 2015 from a global audience of CIOs and IT Leaders.
- How Does Your IT Organization Stack Up Against the Competition?
- IT Key Metrics Data Research Background
- IT Key Metrics Data Key Industry Measures Overview
- Using This Research
- Gartner’s ITBudget Tool: Compare Your IT Metrics to Your Industry
- Gartner IT Key Metrics Data Series
- IT Key Metrics Data Source
- Data Variations
- Professional Services Industry Definition
- Revenue Size Categories
- IT Investment Measures
- Total IT Spending/Budget Definition
- Points of Clarification
- IT Intensity
- IT Spending as a Percent of Revenue
- IT Spending as a Percent of Operating Expense
- IT Spending per Employee
- IT Full-Time Equivalents as a Percent of Employees
- Business Productivity Ratios
- Revenue per Employee
- Operating Income per Employee
- IT Resource Distributions
- IT Operational Versus Capital Spending
- Strategic IT Spending Categories: IT Spending to Run the Business, IT Spending to Grow the Business and IT Spending to Transform the Business
- IT Spending Distribution: Hardware, Software, Personnel and Outsourcing
- Distribution of IT FTEs: Insourced Versus Contractor
- Distribution of IT Resources by IT Functional Area
- Related IT Key Metrics Data Research
- Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
- Gartner Benchmark Analytics Select Case Studies
Gartner Recommended Reading
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