Gartner Research

Use the Hierarchy of Supply Management Metrics for Strategic Alignment and Enhanced Performance — Part 2

Published: 30 November 2015

ID: G00292494

Analyst(s): Richard Adams, Ray Barger Jr


COE and functional leaders must use the hierarchy of supply management metrics to support and align with key, top-level supply chain metrics. Part 2 in this series includes how to use this portfolio of interdependent metrics to increase overall sourcing and procurement efficiency and agility.

Table Of Contents
  • Key Challenges



  • Focus on a Metrics Initiative That Will Positively Impact Your Company
  • Use Common Supply Management Metrics for Different Types of Supply Chains
  • Identify Metric Interdependencies to Make Profitable Trade-Offs in Supply Management
    • Supplier Issues
    • Supplier Spend and Savings
    • Supplier Onboarding
  • Enact Process Changes Based on the Results and Achievement to Goal
    • Use Metrics to Improve Performance
  • Appendix: Supply Management Metrics Definitions

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