Gartner Research

Healthcare Will Lead, Lag and Leapfrog Into the Era of Digital Business

Published: 30 November 2015

ID: G00292115

Analyst(s): Vi Shaffer, Jeff Cribbs


This research assesses healthcare across the eight capabilities required of an industry to undergo digital transformation. Healthcare business and IT leaders can use this research in strategic planning for digital business.

Table Of Contents


  • Industry Critical Capability No. 1: Customer Collaboration
  • Industry Critical Capability No. 2: Embracing Big Change
  • Industry Critical Capability No. 3: Open Business
  • Industry Critical Capability No. 4: Privacy and Security Dexterity
  • Industry Critical Capability No. 5: Dynamic Recombination
  • Industry Critical Capability No. 6: Enterprise Architecture for Fluidity
  • Industry Critical Capability No. 7: Information Management and Advanced Analytics
  • Industry Critical Capability No. 8: The Digital Workplace
  • Two Unparalleled Opportunities
    • Precision Healthcare Is a Digital Business Opportunity in Healthcare That Is Unparalleled Across Industries
    • In Healthcare, There Is an Unparalleled Opportunity to Deliver Greater Value to Customers by Assuming Their Personal Perspective and Using the Technology of Digital Business to Optimize Engagement


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