Gartner Research

IT Key Metrics Data 2016: Key Outsourcing Measures: Outsourcing Profiles: by Industry

Published: 14 December 2015

ID: G00291422

Analyst(s): Linda Hall, Eric Stegman, Disha Badlani, Shreya Futela

Summary

This research contains metrics regarding Information Technology (IT) outsourcing by industry. The focus of this report is on IT spending and staffing as well as qualitative analyses around management of the sourcing process. Information provided was collected throughout 2015 from a global audience.

Table Of Contents

Analysis

  • Overview
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Outsourcing Measures Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
  • Information Technology Outsourcing Analysis Framework
  • IT Outsourcing Analysis Demographics
  • IT Outsource Spending as a Percent of Total IT Spending, by Industry
  • IT Outsourcing Dollars Managed per FTE by Industry
  • Conclusions
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics Select Case Studies

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