Gartner Research

Survey Analysis: Customers Rate Their BI and Analytics Platform Experience

Published: 01 December 2015

ID: G00290016

Analyst(s): Josh Parenteau, Joao Tapadinhas, Kurt Schlegel, Rita Sallam, Thomas Oestreich, Cindi Howson

Summary

BI and analytics leaders should use customer experience, ease of use and achievement of business benefits as critical measures when selecting a modern BI and analytics platform.

Table Of Contents

Survey Objective

  • The 2015 Magic Quadrant Customer Survey

Data Insights

  • The Market Is Shifting Toward Modern BI and Analytics Platforms
    • Customer Experience
    • User Enablement
    • Achievement of Business Value
    • Standardization
    • How Customers Use Their BI and Analytics Platforms
  • Methodology

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