Gartner Research

Survey Analysis: Customers Rate Their BI and Analytics Platform Experience

Published: 01 December 2015

ID: G00290016

Analyst(s): Josh Parenteau, Joao Tapadinhas , Kurt Schlegel , Rita Sallam , Thomas Oestreich, Cindi Howson


BI and analytics leaders should use customer experience, ease of use and achievement of business benefits as critical measures when selecting a modern BI and analytics platform.

Table Of Contents

Survey Objective

  • The 2015 Magic Quadrant Customer Survey

Data Insights

  • The Market Is Shifting Toward Modern BI and Analytics Platforms
    • Customer Experience
    • User Enablement
    • Achievement of Business Value
    • Standardization
    • How Customers Use Their BI and Analytics Platforms
  • Methodology

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