Gartner Research

IT Key Metrics Data 2016: Key Infrastructure Measures: Windows Server Analysis: Current Year

Published: 14 December 2015

ID: G00291381

Analyst(s): Eric Stegman , Linda Hall, Disha Badlani, Shreya Futela


This research contains high-level Windows server cost efficiency and staff productivity ratios. Information provided was collected throughout 2015 from a global audience of CIOs and IT leaders. Key cost and support distributions as well as metrics based on environment scale are also included.

Table Of Contents


  • Overview
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Infrastructure Measures Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
  • Windows Server Analysis Framework
    • Non-personnel Costs
    • Personnel Costs/FTEs
    • Change of Scope
  • Windows Server Analysis Data Demographics
    • Windows Server Analysis Distribution by Environment Scale Server
    • Windows OS Instances per Server
  • Windows Server Cost as a Percent of Total IT Cost
  • Annual Windows Cost per OS Instance
  • Windows Server Cost Distribution
  • Windows Server FTEs as a Percent of Total IT FTEs
  • Salaries and Benefits Cost per Windows FTE
  • Windows Server Support Distribution: Insourced Versus Contractor
  • Windows OS Instances per FTE
  • Conclusions
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics Select Case Studies

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