Gartner Research

IT Key Metrics Data 2016: Key Infrastructure Measures: Mainframe Analysis: Multiyear

Published: 14 December 2015

ID: G00291388

Analyst(s): Shreya Futela , Eric Stegman , Linda Hall , Disha Badlani


This research contains high-level Mainframe cost efficiency and support staff productivity ratios for organizations managing operations internally. Information provided was collected between 2011 to 2015 from a global audience. This research also includes key cost and support distributions.

Table Of Contents


  • Overview
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Infrastructure Measures Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
  • Mainframe Analysis Framework
    • Non-personnel Costs
    • Personnel Costs/FTEs
    • Change of Scope
  • Mainframe Cost as a Percent of Total IT Cost
  • Annual Mainframe Cost per Installed MIPS
  • Mainframe Cost Distribution
  • Mainframe Utilization Rate
  • Mainframe FTEs as a Percent of Total IT FTEs
  • Salaries and Benefits Cost per Mainframe FTE
  • Mainframe Distribution of Support: Insourced Versus Contractor
  • Mainframe Installed MIPS per Mainframe FTE
  • Conclusions
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics Select Case Studies

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