Gartner Research

IT Key Metrics Data 2016: Frequently Asked Questions

Published: 14 December 2015

ID: G00291334

Analyst(s): Eric Stegman, Linda Hall, Disha Badlani, Shreya Futela

Summary

This document contains answers to Frequently Asked Questions regarding IT Key Metrics Data series. This includes; What is the IT Key Metrics Data source? How is Total IT Spending/Budget defined? And How can I establish apples to apples comparisons?

Table Of Contents

Frequently Asked Questions

  • What is the Gartner IT Key Metrics Data series?
  • How can I review all IT Key Metrics Data published by Gartner?
  • What is the IT Key Metrics Data source?
  • How can I benchmark my IT organization against published industry metrics?
  • How can I participate in IT Key Metrics Data research studies?
  • What measures are taken to ensure data quality?
  • How can I benchmark my IT organization against a custom peer group?
    • Gartner Benchmark Analytics Select Case Studies
  • What is Best Practice Use of This Research?
  • How is Total IT Spending/Budget Defined?
    • Total IT Spending/Budget Definition
  • Arithmetic Problems in Working With Averages: Why You Cannot "Check the Math"
  • How to read and use a Box and Whisker chart
  • What time period does the data represent?
  • How are the IT Key Metrics Data vertical industries defined?
  • What Type of Organizations Are Represented in IT Key Metrics Data?

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