Gartner Research

IT Key Metrics Data 2016: Executive Summary

Published: 14 December 2015

ID: G00291328

Analyst(s): Eric Stegman, Shreya Futela, Disha Badlani, Linda Hall

Summary

This research contains enterprise-level IT investment, cost and staffing metrics, as well as business productivity ratios for 21 vertical industries, collected throughout 2015 from a global audience. It provides an overall summary of the IT Key Metrics Data: Key Industry Measures published research.

Table Of Contents

Analysis

  • How Does Your IT Organization Stack Up Against the Competition?
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Industry Measures Overview
    • Using This Research
    • Gartner’s ITBudget Tool: Compare Your IT Metrics to Your Industry
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
    • Data Variations
  • Demographics
  • 2015 IT Investment Measures
    • Total IT Spending/Budget Definition
    • Points of Clarification
    • IT Intensity
    • IT Spending Percent Change, 2014 to 2015
    • IT Spending as a Percent of Revenue, 2015
    • Agility: Revenue Percent Change versus IT Spending Percent Change, 2014 to 2015
    • IT Spending as a Percent of Operating Expense, 2015
    • Agility: Operating Expense Percent Change versus IT Spending Percent Change, 2014 to 2015
    • IT Spending per Employee, 2015
    • IT Spending as a Percent of Revenue versus Operating Profit, 2015
  • 2016 Outlook
    • IT Spending Percent Change, 2015 to 2016
    • IT Spending as a Percent of Revenue, 2016 Projected
    • IT Spending as a Percent of Operating Expense, 2016 Projected
    • IT Spend per Employee, 2016 Projected
  • IT Budget Distributions: Uncover the Facts
    • IT Operational Versus Capital Spending
    • Strategic IT Spending Categories: IT Spending to Run the Business, IT Spending to Grow the Business and IT Spending to Transform the Business
    • IT Spending Distribution: Hardware, Software, Personnel and Outsourcing, 2015
    • Distribution of IT Cost by IT Functional Area, 2011 to 2015
  • IT Portfolio Trends: Staffing
    • IT Full-Time Equivalents as a Percent of Employees
    • Distribution of IT FTEs: Insourced versus Contractor, 2015
    • Distribution of IT Staff by Role
    • Distribution of IT Staff by IT Functional Area
  • Conclusions
  • Related IT Key Metrics Data Research
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics Select Case Studies

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