Gartner Research

Critical Capabilities for Enterprise Content Management: Compliance and Records Management

Published: 08 December 2015

ID: G00274701

Analyst(s): Karen M. Shegda, Kenneth Chin

Summary

ECM is both a strategy and a set of applications that help organizations achieve business outcomes. Records management facilitates establishing a system of record and meeting regulatory compliance requirements; we analyze the criteria organizations should consider in selecting an RM solution.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Alfresco
    • EMC
    • HPE
    • Hyland
    • IBM
    • Laserfiche
    • Lexmark
    • Microsoft
    • Newgen
    • Objective
    • OpenText
    • Oracle
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Retention Policies/Schedules
    • Classification/Categorization
    • Manage in Place
    • Interoperability
    • Physical Records
    • Imaging
    • Search/Discovery
    • Regulations/Certifications
  • Use Cases
    • Trusted System of Record
    • Regulatory Compliance
    • Long-Term Digital Preservation

Inclusion Criteria

  • Critical Capabilities Rating

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.