Gartner Research

CIOs Must Mitigate Enterprise Maturity Risk Factors for Postmodern ERP Success

Published: 08 December 2015

ID: G00294606

Analyst(s): Carol Hardcastle, Denise Ganly

Summary

Postmodern ERP provides more opportunity to achieve improved business outcomes from ERP investments — yet many organizations will not reap the benefits; the blame will often land at IT's door. CIOs must highlight the risks of organizational immaturity and address these with business stakeholders.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Assess Your Enterprise's Maturity Profile and Identify the Highest Areas of Maturity Risk
  • Educate Your Business Stakeholders on the Pros and Cons of Their Approach and Partner to Pursue the Best Way Forward
  • Build a Proactive Mitigation Plan to Prevent or Deal With Problems
  • Establish Robust Governance, Taking a Balanced Approach to Investment, Outcomes and Risk

Case Study

  • Example 1 — How Enterprise Immaturity Led to Significant Implementation Problems
  • Example 2 — How Enterprise Immaturity Nearly Stopped the Business

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