Gartner Research

The Workgrid and Your Next Intranet

Published: 15 December 2015

ID: G00289891

Analyst(s): Jim Murphy , Achint Aggarwal

Summary

Intranet renewal is an ideal opportunity to re-equip and modernize an organization's architecture for the digital workplace. IT leaders should learn how the workgrid acts as an architectural foundation and decision framework for the digital workplace.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Fundamental changes in employee needs and expectations require IT leaders to rethink the position and role of their intranet in the digital workplace
    • 1. Employees Demand Rewarding Experiences
    • 2. The Intranet Must Be a Pervasive Presence, Not Just a Website
    • 3. Employees Circumvent the Home Page
    • 4. Many Purposeful Apps Work Better Than One Mega-Application
    • 5. The Mobile Intranet Is Not About Devices; It's About Employees on the Move
    • 6. Employees and Communities Require More Autonomy
    • 7. Intranets Must Empower Citizen Developers
    • 8. Enable Interoperability and Synergy Versus "Seamless Integration"
  • The need to balance control and flexibility, autonomy and conformity requires IT leaders to apply a workgrid as a framework for their intranet governance and architecture decisions
    • 1. Adapt Governance and Management to Support the Intranet's New Role
    • 2. Reimagine Intranet Technical Architecture With a Clean Slate

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.