Gartner Research

The Workgrid and Your Next Intranet

Published: 15 December 2015

ID: G00289891

Analyst(s): Jim Murphy , Achint Aggarwal


Intranet renewal is an ideal opportunity to re-equip and modernize an organization's architecture for the digital workplace. IT leaders should learn how the workgrid acts as an architectural foundation and decision framework for the digital workplace.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Fundamental changes in employee needs and expectations require IT leaders to rethink the position and role of their intranet in the digital workplace
    • 1. Employees Demand Rewarding Experiences
    • 2. The Intranet Must Be a Pervasive Presence, Not Just a Website
    • 3. Employees Circumvent the Home Page
    • 4. Many Purposeful Apps Work Better Than One Mega-Application
    • 5. The Mobile Intranet Is Not About Devices; It's About Employees on the Move
    • 6. Employees and Communities Require More Autonomy
    • 7. Intranets Must Empower Citizen Developers
    • 8. Enable Interoperability and Synergy Versus "Seamless Integration"
  • The need to balance control and flexibility, autonomy and conformity requires IT leaders to apply a workgrid as a framework for their intranet governance and architecture decisions
    • 1. Adapt Governance and Management to Support the Intranet's New Role
    • 2. Reimagine Intranet Technical Architecture With a Clean Slate

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