Gartner Research

SWOT: Microsoft Skype for Business Online, Worldwide

Published: 05 January 2016

ID: G00292742

Analyst(s): Bern Elliot , Megan Fernandez , Daniel O'Connell


Gartner evaluates the Microsoft Skype for Business Online cloud unified communications solution packaged with Office 365. SfBOL is where Microsoft is prioritizing its UC R&D, sales and marketing investment, rather than the premises-based version of Skype for Business.

Table Of Contents


  • SWOT Analysis
    • Background
    • Skype for Business Online Overview
    • Strengths
    • Weaknesses
    • Opportunities
    • Threats
  • Recommendations for Competitors and Partners
  • Implication for Microsoft
  • Company Overview
  • Methodology

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