Gartner Research

Solution Path: How to Create a Mobile Strategy

Published: 06 January 2016

ID: G00293547

Analyst(s): Michael Disabato


Mobility defines how we work and live and how organizations reach their customers. It requires a holistic view of many information technology disciplines. This Solution Path shows technical professionals how to create a mobile strategy that satisfies business requirements and meets user needs.

Table Of Contents

Problem Statement

Solution Path Diagram

What You Need to Know

Solution Path

  • Establish a Mobile Center of Excellence
    • Who Owns the Mobile Strategy?
  • Determine Mobility Goals
    • Scope
    • Roles and Stakeholders
  • Perform a Gap Analysis
    • Assess the Current State of the Organization
    • Define the Future State and Success Metrics
    • Perform the Gap Analysis
  • Define the Identity, Privacy and Risk Management Strategy
    • Mobile Impact on Risk Posture
    • Mobile Impact on Identity
    • Create or Update the Organization's Employee Privacy Policy
    • Create or Update the Organization's Data Classification Strategy
  • Define the Mobile App Strategy
  • Define the Mobile Analytics Strategy
    • Data Collection Strategy
    • Data Storage and Processing Strategy
    • Data Visualization Strategy
  • Define the Digital Workplace Strategy
  • Define the Mobile Computing Strategy
    • Mobility Management Strategy
  • Develop a Mobile Architecture
  • Milestones and Action Plan
    • Within the First 30 Days …
    • Within the First 90 Days …
    • Within the First 180 Days …
    • Within the First Year …

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