Gartner Research

Manage Vendor Risk and Performance to Anticipate and Avoid Negative Business Impacts Primer for 2016

Published: 14 January 2016

ID: G00292961

Analyst(s): Kris Doering


Using vendors for digital business initiatives brings innovative solutions to organizations, but may expose them to devastating performance and security risks. IT vendor management leaders play a critical role in balancing the risks and rewards to ensure vendors deliver expected business outcomes.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can we find the most effective tools and processes to manage IT vendor risk?
    • How can we use analytics to manage vendor risk?
    • How can we establish effective communication to improve vendor relationships?
    • How can we ensure vendor performance through effective relationship management?

Related Priorities

  • Suggested First Steps
  • Essential Reading

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