Gartner Research

Use the Hierarchy of Manufacturing Metrics to Connect Manufacturing and Supply Chain Performance

Published: 18 January 2016

ID: G00298530

Analyst(s): Simon Jacobson , Debra Hofman


The Hierarchy of Manufacturing Metrics helps provide process excellence roles a framework to identify, create and deploy a portfolio of metrics that provide a complete view of manufacturing's performance.

Table Of Contents
  • Key Challenges



  • The Hierarchy of Manufacturing Metrics
    • Responsiveness
    • Production Cycle Times
    • Operational Excellence
  • Guidance for Effectively Leveraging the Hierarchy of Manufacturing Metrics
    • Manufacturing Style Determines Which Metrics to Emphasize
    • Identify Metrics Interdependencies to Make Profitable Trade-Offs in Manufacturing
    • Start With Metrics That Operators and Front-Line Employees Can Own
  • Using the Hierarchy of Manufacturing Metrics

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