Gartner Research

Applying Advanced Service Sourcing to Optimize Cost-Effectiveness and Business Value Primer for 2016

Published: 19 January 2016

ID: G00280248

Analyst(s): Ruby Jivan


Business investments in digital technologies demand new sourcing options and providers for applications, infrastructure and business process services. With this research, IT sourcing leaders can refresh their strategies to align to new stakeholder needs and delivery models.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can I build a flexible sourcing strategy that can adapt to evolving business needs?
    • How can I evaluate service providers and negotiate agile contracts?
    • How can I effectively manage end-to-end provider performance, and drive innovation and collaboration across the IT services vendor ecosystem?
    • How do I enhance hybrid IT security by sourcing solutions managed through IT brokerage?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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