Gartner Research

Exploit CSP Market Dynamics Primer for 2016

Published: 19 January 2016

ID: G00292926

Analyst(s): Charlotte Patrick, Bertrand Bidaud


As new market opportunities appear and balance legacy business, it becomes critical for CSPs to develop a dynamic service portfolio. Business unit leaders must pursue opportunities based on their competitive structure to evolve their organization.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How will the CSP market evolve?
    • How can CSPs integrate innovation into their business?
    • How should CSPs evolve their sales, channels and market positioning?
    • How can CSPs strengthen their customer satisfaction?

Related Priorities

  • Suggested First Steps
  • Essential Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.