Gartner Research

Build a Proficient Vendor Management Capability Primer for 2016

Published: 20 January 2016

ID: G00292960

Analyst(s): Kris Doering


IT vendor management leaders must continue to advance their capabilities to take advantage of the new world of digital business. They must improve their team's maturity, moving vendor management from transactional, reactive and bureaucratic to more agile, proactive and business-focused.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can we create vendor management programs that drive positive business outcomes?
    • How can we evaluate and enhance ITVM programs to prove value and ROI, and work together more effectively with sourcing and procurement?
    • How can we make our vendor management programs more agile?
    • How can we encourage IT vendors to collaborate more in our ecosystem?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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