Gartner Research

University of Oklahoma Implements Bimodal IT With a Comprehensive Approach to the Cultural Change and People Implications

Published: 20 January 2016

ID: G00298579

Analyst(s): Diane Berry, Lily Mok

Summary

This case study offers CIOs, and IT and HR leaders a comprehensive approach to managing the change and people implications of a full-scale implementation of bimodal IT.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Implementing Bimodal IT in Response to Disruptive Change in Higher Ed
  • Redesigning the Organization With New IT Leadership Roles to Support Business Transformation
    • New Leadership Tier Appointed
  • Approach to Aligning and Redeploying Staff in Bimodal IT
  • Addressing Cultural Issues and Driving a Shift in Mindset
    • Communication Is Critical
    • Staff Benefits From Interaction With IT Leaders
  • Using Innovative Recruiting Strategies to Staff for the New IT
    • Group Interviews Assess Fit With OU
  • Lessons Learned

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