Gartner Research

Modernize ECA With IT Infrastructure Monitoring Tools

Published: 21 January 2016

ID: G00291860

Analyst(s): Vivek Bhalla , Pankaj Prasad

Summary

Event correlation and analysis and manager of managers tools have evolved to provide a holistic view of IT infrastructure aligned to provisioned services. In keeping up with the demand for agility and continuous delivery, I&O leaders should be aware that these will be succeeded by next-gen tools.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Invest in IT Infrastructure Monitoring Tools That Have ECA Capabilities When Updating Your Monitoring Tool Portfolio
  • Combine IT Infrastructure Monitoring With IT Service Alerting Tools for Basic Postprocessing of Events
  • Invest in Improving IT Operations Maturity and Appropriate Skills in Preparation for ITOA
  • Evaluate ECA Analytics Capabilities to Determine if They Meet Your ITOA Needs
  • Avoid Bloated ECA Platforms That Promise Complete Coverage, but Demand Significant Professional Services Engagements to Successfully Deploy

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