Gartner Research

Emerging Service Analysis: Master Data Management Business Process Outsourcing

Published: 22 January 2016

ID: G00294476

Analyst(s): Cathy Tornbohm , Nigel Montgomery


BPO providers should leverage global CxOs' burgeoning interest in organizationwide master data management and data stewardship via augmenting existing administratively-focused MDM BPO services. This report highlights the background and opportunities driving the need for increased MDM BPO focus.

Table Of Contents


  • Master Data Management BPO Service Description
  • Master Data Management BPO Adoption
    • Factors That Will Drive Adoption
    • Factors That Will Inhibit Adoption
  • Service Impact
    • Who Will Be Affected
    • Actions to Take Now
    • Actions to Take This Year and Next

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