Gartner Research

How to Successfully Lead an ERP Project in the Public Sector

Published: 22 January 2016

ID: G00296307

Analyst(s): Satya Devata


ERP leaders in the public sector often face significant obstacles in their ERP project. This research provides guidance to help ERP leaders improve the chances of success with public-sector ERP projects.

Table Of Contents
  • Key Challenges



  • Emphasize to Executive Management the Importance of the Mandate and the Benefits of an ERP Project, and Secure Their Active and Engaged Support to be a Sponsor for Change
  • Work With Process Owners and Policymaking Groups in Advocating the Need for Change and Create Project-Specific Policy Governance Groups for Faster Decisions
  • Create Cross-Departmental Working Groups and Use Influencing Strategies to Gain Active Support From Midlevel Managers
  • Select Knowledgeable, Self-Motivated Individuals as Project Teams and Foster a High-Performance Environment

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