Gartner Research

Establish Metric Standards Across Diverse Business Segments, Including Engineer-to-Order and Event-Driven Supply Chains

Published: 22 January 2016

ID: G00297308

Analyst(s): Marko Pukkila , Debra Hofman


Large industrial companies often have multiple business units that cover a broad range of supply chain models. Increasingly, they seek to standardize supply chain metrics to manage global supply chains. This research answers key questions to help supply chain COE executives do this effectively.

Table Of Contents
  • Key Challenges



  • Standardize Key Metric Descriptions With Guidelines for Acceptable Differences in Calculation Methods
  • Measure Each Supply Chain Against Its Targets
  • Set Targets Based on a Specific Business Outcome and Always Consider the Metric Interdependencies
  • Summary

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