Gartner Research

Software 2020: Rearchitecting for the Digital World

Published: 28 January 2016

ID: G00293613

Analyst(s): Frank Buytendijk , Bill Swanton , Chris Howard


Key disruptive trends in enterprise software are changing the nature of how IT solutions are delivered, who performs tasks and how change is absorbed. To support digital business outcomes, IT leaders need to make fundamental changes to application delivery, architecture and strategy.

Table Of Contents


  • The Evolving Role of the CIO and IT
    • Facilitate Change
  • The Changing Nature of "How"
    • A "Digital First" Strategy
    • Analytics Everywhere
    • Design for Serendipity
  • The Changing Nature of "Who"
    • Change Your Mindset: From "Shadow IT" to "Citizen Innovation"
    • Business Software Versus Consumer Software
    • Who Provides the Technology Platform?
  • The Changing Nature of Change
    • Jumping the S-Curve
    • Divest Applications and Infrastructure
    • Go for Radical Cloud Adoption
    • Take It Step-by-Step, Using a Pace-Layered Approach
  • Conclusion

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