Optimizing Foundational Technology in Utilities Primer for 2016
Published: 29 January 2016
Gartner's 2016 research on optimizing foundational technology will help utility CIOs improve and enhance their core business and operations systems in order to improve efficiency, support a changing workforce, and manage operational risk.
Table Of Contents
- Top Challenges and How Gartner Can Help
- How should we evolve our core utility industry business systems to achieve customer service excellence and improve our revenue life cycle processes?
- What systems, capabilities and best practices should we implement to optimize our performance in utility operations?
- How should we evolve our core utility asset management and field service capabilities to improve financial performance and increase reliability?
- Suggested First Steps
- Essential Reading
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