Gartner Research

Modernizing Healthcare Administration Systems Primer for 2016

Published: 25 January 2016

ID: G00293064

Analyst(s): Vi Shaffer, Barry Runyon , Constance Sjoquist


Healthcare administrative technology supports critical payer and provider operational and commercial activities with customers and other healthcare entities. This initiative will help healthcare CIOs identify the enterprise technologies with the greatest leverage and impact for value realization.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How should healthcare organizations leverage and align IT to support B2B and B2C healthcare administrative transformation and achieve operational objectives?
    • How should healthcare organizations rearchitect administrative activities to enable member/patient engagement strategies?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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