Gartner Research

AVST CallXpress Unified Messaging

Published: 15 April 2004

ID: G0095122

Analyst(s): Rich Costello


Applied Voice & Speech Technologies (AVST) CallXpress provides a scalable unified messaging solution for IBM Lotus Domino/Notes, Microsoft Exchange/Outlook and IMAP e-mail server environments.

Table Of Contents
  • Corporate Headquarters
    • Applied Voice & Speech Technologies, Inc.
  • Overview
    • Company Background
    • CX Unified Messaging Solution
  • Analysis
    • Switch Integration
    • Call Routing
    • UM
    • CX Platforms
    • Networking
  • Pricing
    • Unified Messaging Software
    • Automated Agent
    • Seneca Call Management
    • Hardware
    • GSA Pricing
  • Competitors
  • Strengths
  • Limitations
    • Recommended Gartner Research
  • Insight

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