Gartner Research

Transforming Into a Digital Utility Primer for 2016

Published: 29 January 2016

ID: G00292967

Analyst(s): Zarko Sumic , Chet Geschickter


Utility CIOs who understand digital business are best positioned to capitalize on transformational industry changes underway. CIOs can use our 2016 research to enable new business models and energy provisioning transformation, and increase organization agility in an uncertain regulatory environment.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How do I architect the application portfolio for the utility of the future?
    • How can technologies enable smart grid transformation?
    • How do I use digital channels to address the needs of the emerging energy prosumer?

Related Priorities

  • Suggested First Steps
  • Essential Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.