Gartner Research

World-Class SAP Upgrades: Proving It Can Be Done

Published: 23 January 2001

ID: G0095341

Analyst(s): Derek Prior

Summary

In October 2000, Dow Corning quietly went live with a major upgrade to release 4.6 on its large-scale global R/3 system. It achieved this with little business disruption and at minimal cost. How did it achieve such remarkable success?

Table Of Contents
  • Problem
  • Objective
  • Approach
  • Results
  • Critical Success Factors/Lessons Learned
  • Key Issues

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