Gartner Research

Desjardins Group Revitalizes Onboarding Processes to Improve Employee Engagement

Published: 03 February 2016

ID: G00298437

Analyst(s): Lily Mok , Diane Berry


CIOs and HR leaders can learn from Desjardins on how it launched an enterprisewide initiative in revamping new hires onboarding processes to improve the new employees' experience, which impacted their engagement and performance levels.

Table Of Contents
  • Key Challenges



  • Identifying a Moment of Truth for Employees Leads to the Revamp of New Hires Onboarding Process
  • Setting Targets Based on Internal Best Practices to Measure Onboarding Progress
  • Leveraging an Existing System to Automate the New Process
  • Key Success Factors and Lessons Learned
  • Next Steps

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