Gartner Research

Leverage Social Science to Improve IT Control

Published: 08 February 2016

ID: G00291017

Analyst(s): Tom Scholtz

Summary

Ensuring compliance with IT policy and control is a perennial challenge. Gartner suggests that two sociology theories can be used by CIOs and IT leaders as the foundation for improving IT control development, implementation and management.

Table Of Contents

Analysis

  • Introduction and Hypothesis
  • IT Controls and the Impact of Digital Business
  • Two Control Models From Social Science Are Potentially Relevant to IT Control
  • Use Control Theory and Social Control to Assess IT Control Against the Cultural Context of the Enterprise
    • Cultural Contexts
    • Additional IT Control Approaches
  • A Process for Comparing the Prevalent IT Control Approaches to the Cultural Realities
    • Step 1: Select a Target Domain as the Base for the Analysis
    • Step 2: Map the Control Approach to the Corporate Culture
    • Step 3: Identify and Develop Changes to the Control Disposition
    • Step 4: Apply the Approach to a Specific Control Within the Chosen Scenario
  • Organizations Are Not All the Same

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