Gartner Research

Three Ways Shippers Can Engage Logistics Carriers to Tackle Transportation Challenges and Drive Logistics Maturity

Published: 10 February 2016

ID: G00300041

Analyst(s): Courtney Rogerson , Greg Aimi


High-maturity companies actively engage their direct carrier networks and embrace multienterprise logistics solutions. Logistics executives should adopt the following carrier engagement methods as they ascend the maturity model to improve logistics performance.

Table Of Contents
  • Key Challenges



  • Foster an Environment of Collaboration and Creative Thinking by Creating and Leveraging a Carrier Advisory Board and Holding QBRs With Strategic Partners
  • Arrange to Have Carrier Subject Matter Experts On-Site Regularly to Help Drive Process Improvement and Tailored Solutions
  • Consider Integrating Your Strategic Carrier Operations Directly With Your Fulfillment Center

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