Gartner Research

The Hierarchy of Manufacturing Metrics: Frequently Asked Questions

Published: 08 February 2016

ID: G00298532

Analyst(s): Debra Hofman, Simon Jacobson


Supply chain leaders and manufacturing process excellence teams use the Hierarchy of Manufacturing Metrics for an organized approach to manage trade-offs and drive manufacturing excellence within the end-to-end supply chain. Here we answer the most frequently asked questions about the hierarchy.

Table Of Contents
  • Key Challenges



  • Why Is Demand Volatility at the Top of the Hierarchy?
  • Don't We Need Different Metrics for Different Businesses, Regions or Product Lines?
  • How Are People Reflected in the Hierarchy?
  • Other Than Right First Time, How Is Quality Management Reflected in the Hierarchy?
  • How Do We Measure Regulatory Compliance?
  • How Is Sustainability Represented?
  • How Do I Measure My Suppliers and Outsourced Partners' Performance?
  • How Do I Use the Hierarchy to Measure Manufacturing Flexibility?
  • Where Is Complexity Reflected in the Hierarchy?

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