Gartner Research

When Is Cross-Docking the Right Solution for Your Logistics Operation?

Published: 09 February 2016

ID: G00297179

Analyst(s): Lisa Callinan , David Gonzalez


Cross-docking is a mature logistics procedure that can reduce costs and improve service delivery. This research helps logistics leaders decide whether cross-docking can be applied to their operation, and if it is supported by their distribution capabilities and organizational maturity.

Table Of Contents
  • Key Challenges
  • Recommendations



  • Evaluate Your Product Portfolio to See If It's a Good Fit for Cross-Docking
  • Create Collaborative Relationships With Suppliers and Customers
  • Establish a Suitable Warehouse Management and Transportation Management Operation

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