Gartner Research

Use a Team-Based Approach to Analyze Additional IBM License and Service T&Cs

Published: 09 February 2016

ID: G00298401

Analyst(s): Jo Ann Rosenberger , Rob Schafer , Christopher Dixon


Gartner interactions with technology procurement leaders, specific to IBM licensing, reflect that they are often unfamiliar with LI, ToU and SD documents. Failure to address the additional T&Cs contained within these documents substantially increases your noncompliance risks and unbudgeted costs.

Table Of Contents
  • Key Challenges



  • Collaborate With SAMs to Identify Terms in LI, ToU and SD Documents That Must Be Evaluated by Key Stakeholders for Compliance Management
    • Explanation of LI, ToU and SD Documents
    • Example of How Identifying Terms in LI Documents That Need to Be Reviewed With SAM Teams and Shared With Key Stakeholders Can Protect an Enterprise From Noncompliance
  • Collaborate with key stakeholders to ensure planned usage complies with requirements and restrictions specified in an LI, ToU or SD document
    • Enable Business Value and Increase Agility With LI, ToU and SD Documents
    • Example of How to Align ToU Document Charge Metrics With Business Needs
  • Include a Review of the Relevant IBM Transaction Documents and Service Terms in Your Change Management Process to Determine If Hardware, Software or Technology Refreshes Will Impact Compliance Requirements
    • LI Documents Contain Terms That Affect the Change Management Process
    • Hypothetical Example of How a Server Refresh Can Affect Software License Requirements

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