Gartner Research

Market Opportunity Map for Communications Service Providers, Worldwide

Published: 10 February 2016

ID: G00272598

Analyst(s): Fernando Elizalde , Eric Goodness , Lisa Unden-Farboud , King-Yew Foong, Stephanie Baghdassarian , Neha Gupta , Gregor Petri , Sid Deshpande


CSPs seeking to achieve superior revenue growth and address competition from nontraditional competitors must participate in adjacent market opportunities. CSP business leaders must assess the relative attractiveness of these opportunities and develop appropriate strategies to capture them.

Table Of Contents

Market Opportunity Map

Market Opportunities Overview

  • Definition and Scope
  • Description of Markets
  • Interlinkages Between Services Are Key to Assessing Market Attractiveness


  • Technology Trend
    • Improvements in Networking and Access Technologies Will Be Key Enablers for New Digital Services
  • Buyer Trend
    • Buyers' Purchasing Behaviors Are Rapidly Evolving
  • CSPs' Strategic Options
  • Recommendations for CSPs

Vendors to Watch


  • Service Definitions
  • Profitability Estimates
  • Breakdown of Profitability of IT Implementation and IT Outsourcing

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