Gartner Research

How to Manage the Mac Influx Into the Enterprise

Published: 10 February 2016

ID: G00299255

Analyst(s): Ken Dulaney, Michael Silver


Endpoint computing managers are increasingly discussing the support of Macs, mostly for notebook users. Policy, procurement, security, management and especially application access must be carefully considered.

Table Of Contents
  • Key Challenges


  • Examining the Rationale for Macs


  • Determine Who Should Get a Mac
  • Formalize a Plan to Address Issues of Macs' Higher Acquisition Costs; Consider Residual Values or Making Macs BYO
  • Implement Peer- and Self-Support Programs, and Use Contractors to Support Macs Where Needed
  • Understand What Applications Users Require and Plan How They Will Be Accessed
  • Ensure That Macs Comply With Security Requirements
  • Understand Whether Your Existing CMT Is Sufficient for Your Mac Needs, but Expect to Deploy a Separate Tool If Needed

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